2023 Instructions Week 5 Assignment Training CO3 ILO B SK 3 AL 3 AL 2 DL 2 Determine a training outline for a frontline level | Assignments Online
2023 Instructions Week 5 Assignment Training CO3 ILO B SK 3 AL 3 AL 2 DL 2 Determine a training outline for a frontline level | Assignments Online
Assignments Online 2023 Business Finance
Instructions
Week 5 Assignment: Training (CO3, ILO.B.SK.3, AL.3, AL.2, DL.2)
Determine a training outline for a frontline-level employee for your business based on one customer service initiative. Complete the following:
- State the frontline position and a brief description of that job (about a paragraph)
- State the one customer service initiative the training will be centered on.
- Construct a one day agenda for the training in outline format.
- Explain your reasoning for your initiative and your outline.
Include a minimum of two scholarly sources
Written paper at least 2 pages
Agenda outline
Format your paper according to APA guidelines
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