List and discuss the three elements of the dependability dimension of customer service. What are some advantages and disadvantages to technological advances designed to facilitate buyer-sellercommunications? Distinguish between customer service goals an – 2024

 

List and discuss the three elements of the dependability dimension of customer service.

 

What are some advantages and disadvantages to technological advances designed to facilitate buyer-sellercommunications?

 

Distinguish between customer service goals and objectives

 

How do characteristics such as substitutability and product life cycle stage influence the development ofcustomer service goals and objectives?

 

 

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